Terms of service

  Terms of Service | Online Retail Store

 

INTRODUCTION

Welcome to the official website of ROCCO a registered brand of Rocco Furnishing International Ltd. Co. Throughout your exploration, it is important to note that any references to “we,” “us,” or “our” pertain to Rocco Furnishing International Ltd. Co. By visiting our website or engaging in a purchase, you are bound by our “Service” as outlined in the Terms of Service. These terms apply to all users, including browsers, vendors, customers, merchants, and content contributors. We strongly advise a thorough review of these terms. Should you find them unsatisfactory, kindly refrain from accessing the website. It is important to acknowledge that any new features introduced to our store will fall under the purview of these terms. Our online store is powered by Shopify Inc., which serves as the website/e-commerce platform for our array of products and services.

SECTION 1 – Digital Retail Shop Terms

By accepting these Terms of Service, you affirm that you have attained the legal age of majority in your state or province of residence. Moreover, if you are the lawful guardian of a minor, you provide consent for their utilization of this website. In utilizing our products, you are committed to refraining from engaging in any illicit or unauthorized activities and must adhere to all relevant laws within your jurisdiction, including those about copyright. It is strictly prohibited to transmit any form of malicious code, such as viruses or worms, through our services. Non-compliance with these stipulations may lead to the immediate termination of your service provision.

SECTION 2 – General Conditions

  •  Right to Refuse Service: We reserve the right to decline service to any individual at our discretion, without the requirement of justification.

  • Transmission and Security of Content: Your content, excluding credit card details, may be transmitted without encryption. This data may traverse various networks and undergo modifications to adhere to technical requirements. However, please note that credit card information is always encrypted when transmitted across networks.

  • Usage Restrictions: By utilizing our service, you acknowledge not to replicate, duplicate, or copy any part of the service, engage in the sale or resale of the service, or exploit the service without explicit written consent from us.

  • Heading for Convenience: The headings provided in this agreement are solely for convenience purposes and do not alter or restrict the terms outlined herein.

SECTION 3 – Information Accuracy, Completeness, and Timeliness

The information presented on this site may lack accuracy, completeness, or currentness, for which we disclaim responsibility. It is advised to consider the content herein as general information and not to base crucial decisions solely upon it. It is recommended to refer to primary sources for information that is more precise, comprehensive, and up-to-date before making any decisions. Any reliance on the material provided on this site is done at your own risk. Additionally, historical information on this site may serve as reference material and may not reflect current data. We reserve the right to update the content on this site at our discretion without any obligation to ensure its timeliness. Monitoring changes on our site is your responsibility.

SECTION 4 – Changes to the Service and Pricing

This section details the terms related to adjustments in service and pricing.

  • Price Changes: Prices of products may alter without prior notice.

  • All product offers are inclusive of value-added tax (VAT)

  • Service Modifications: The service, or any part of it, may be altered or terminated at any time without prior notice.

  •  Liability: The company (service provider) is not responsible to you or any third party for any changes in price, suspension, or termination of the service.

Essentially, this section grants the company the flexibility to adjust prices and alter or discontinue the service without the need to notify users beforehand. It also releases the company from any responsibility for such modifications.

SECTION 5 – Products or Services (if applicable)

Promotional Sales and Discounts: During promotional sales, discounted prices for products and services are eligible for claim for every individually sold product.

1.  Eligibility for a claim is available for each product sold individually.

2.  Online Exclusivity: Certain products or services may exclusively be available online via our website. These items may have limited quantities and are subject to return or exchange as per our Return Policy.

3.  Accurate Representation: We strive to accurately display the colors and images of our products in-store. However, we cannot guarantee the precise accuracy of your computer monitor's display of colors.

4.  Sales Restrictions: We reserve the right to restrict sales, limit quantities, change descriptions and pricing, discontinue products, and void offers at our discretion.

5.  Quality Assurance: We cannot guarantee that the products, services, information, or other materials acquired through us will meet your expectations in terms of quality. Furthermore, we do not assure the correction of any errors in the provided service.

SECTION 6 – Billing Accuracy and Account Integrity

We reserve the right to decline any order and may impose restrictions or cancel quantities purchased per individual, household, or order at our discretion. Such limitations may extend to orders associated with the same customer account, credit card, or billing/shipping address. In the event of order modifications or cancellations, we will make every effort to notify you using the contact information provided during the ordering process. Furthermore, we maintain the right to reject orders we suspect are from dealers, resellers, or distributors.
By agreeing to these terms, you commit to providing current, precise, and complete purchase and account information for all transactions conducted at our store. It is your responsibility to ensure timely updates to your account details, including your email address, credit card information, and expiration dates, to facilitate transactions and communication as needed. For more details, please consult our Returns Policy.

 SECTION 7 – Discretionary Resources

By granting access to third-party tools, it is important to note that these tools operate independently, beyond our jurisdiction and supervision. Utilization of such tools implies your acknowledgment and acceptance of their provision on an "as is" and "as available" basis, disclaiming any warranties or endorsements from our end. We hold no liability for any issues that may arise from your use of these optional third-party tools. You are responsible for assuming all associated risks and familiarizing yourself with the terms set by the third-party provider(s). Moreover, any new services or features incorporated into the website will be governed by these Terms of Service.

SECTION 8 – External Links

Our platform may incorporate third-party content, products, and services to enhance user experience. It is important to note that we do not endorse or engage in partnerships with these third parties, and we do not bear responsibility for their content. When interacting with third-party websites, it is advised to proceed with caution, review their policies, and address any queries or issues directly with the respective third parties.

SECTION 9 – User Comments, Feedback, and Other Submissions

  • By submitting any specific submissions, such as contest entries, at our request, or sending creative ideas, suggestions, proposals, plans, or other materials to us without our solicitation, whether through our website, online platforms, email, postal mail, or any other means (referred to collectively as "comments"), you consent to our unrestricted right to edit, copy, publish, distribute, translate, and utilize in any medium any comments you send to us, at any time. We are not obligated to (1) keep any comments confidential; (2) compensate you for any comments; or (3) respond to any comments.

  • While we reserve the right, without obligation, to monitor, edit, or remove content that we, in our sole discretion, deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or our Terms of Service, you agree that your comments will not infringe upon any third party's rights, including copyright, trademark, privacy, personality, or any other personal or proprietary right. Furthermore, you agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, nor include any computer virus or other malware that could disrupt the operation of the Service or any associated website. You must not use a false email address, impersonate someone else, or mislead us or third parties about the origin of any comments. You are solely accountable for the accuracy of any comments you make. We disclaim any responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – Error, Inaccuracies, and Omission

At times, our site or service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We retain the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any details on the service or related websites are incorrect without prior notice (even after order submission).

We are not obligated to update, amend, or clarify information on the service or related websites, such as pricing information unless required by law. The presence of a specified update or refresh date on the service or related websites does not imply that all information has been altered or updated.

SECTION 12 – Unauthorized activities.

The above text outlines unauthorized activities. of a service or website, including but not limited to:

(a) Using the site or its content for any unlawful purpose.

(b) Soliciting others to perform or participate in unlawful acts.

(c) Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

(d) Infringing upon or violating intellectual property rights.

(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on various factors such as gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

(f) Submitting false or misleading information.

(g) Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the service or related websites.

(h) Collecting or tracking the personal information of others.

(i) Engaging in activities such as spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

(j) Using the service for any obscene or immoral purpose.

(k) Interfering with or circumventing the security features of the service or related websites.

We retain the authority to discontinue your access to the Service or any associated website in the event of any breaches of the specified unauthorized activities.

SECTION 13 – Disclaimer and Liability Limitation

  • We do not assure, represent, or warrant that your utilization of our service will be uninterrupted, timely, secure, or error-free. Furthermore, we do not guarantee that the outcomes obtained from utilizing the service will be accurate or reliable.

  • You acknowledge that we reserve the right to intermittently suspend or terminate the service without prior notice.

  • By accessing the service, you explicitly agree that you do so at your own risk. The service, as well as all products and services provided through it, are offered "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, whether express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement unless expressly stated by us.

  • Under no circumstances shall Rocco Furnishing International Ltd. Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products obtained through the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of the possibility of such damages. This limitation of liability applies to the maximum extent permitted by law in states or jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted.

SECTION 14 – Indemnification

You consent to indemnify, defend, and absolve us, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable legal fees, raised by a third party due to your violation of these Terms and Conditions or the referenced documents, or your infringement of any laws or third-party rights.

SECTION 15 – Severability

In such a circumstance where a provision in these Terms of Service is considered unlawful or unenforceable, it will be removed without impacting the validity of the other provisions. This ensures that the remaining terms continue to hold their legal standing and are still applicable. It is important to uphold the integrity of the agreement while addressing any issues that may arise with specific provisions. This approach allows for a fair and balanced interpretation of the Terms of Service.

SECTION 16 –Termination

Any obligations and liabilities that the parties have before the termination date will remain in effect even after this agreement is terminated.

  • These Terms of Service remain in effect until terminated by either party. You can end these Terms of Service by informing us of your desire to stop using our Services or by discontinuing your use of our site.

  • If we determine, at our discretion, that you have failed to comply with any term or provision of these Terms of Service, or if we suspect such failure, we reserve the right to terminate this agreement without notice. In such cases, you will still be responsible for any outstanding amounts up to the termination date, and we may deny you access to our Services (or any part of them) accordingly.

SECTION 17 – Comprehensive Agreement

  • The omission of our enforcement of any right or provision in these Terms of Service does not constitute a waiver of said right or provision.

  • The failure to enforce any right or provision in these Terms of Service does not waive that right or provision.

  • These Terms of Service, alongside any policies or regulations posted on this website or pertaining to the Service, collectively form the entirety of the agreement and understanding between you and us, governing your utilization of the Service. They replace any previous or concurrent agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).

  • Any uncertainties in the interpretation of these Terms of Service shall not be construed against the party responsible for drafting them.

SECTION 18 – Governing Law

These Terms of Service are governed by the laws of the Philippines.

SECTION 19 – Changes to Terms

You can access the most recent version of the Terms of Service on this page whenever you desire.

We maintain the exclusive right to revise, alter, or replace any aspect of these Terms of Service at our sole discretion by posting updates and modifications on our website. It is imperative that you proactively monitor our website for any changes. Failure to do so does not exempt you from the consequences of any alterations. Your continued utilization of or access to our website or the Service after the publication of any amendments to these Terms of Service unequivocally indicates your acceptance of those revisions.

SECTION 20 – Contact Information

For inquiries regarding our terms and conditions, please send us an email at feedback@rocco.ph reach out at 09175394545, or visit us at 233 Sumulong Highway, Brgy. Mambugan, Antipolo City, Rizal.

 

 

 

 Terms of Service | Contract Furniture

Introduction

Welcome to the official website of Rocco Furnishings a registered brand of Rocco Furnishing International Ltd. Co.

These terms and conditions apply to all purchases from Rocco Furnishing International Ltd. Co. Please review them carefully before placing an order. You agree to be bound by these terms and conditions by placing an order.

Scope of Quotation

  1. The following quote includes comprehensive product details, itemized pricing, and delivery expenses. It is subject to change based on client requirements, modifications, and specifications.

  2. The shop drawing will be created after the project is awarded to  Rocco Furnishing International Ltd. Co.. The drawing will then be presented to the client for review, and any necessary adjustments will be made through a collaborative process involving both  Rocco Furnishing International Ltd. Co. and the client.

  3.  Rocco Furnishing International Ltd. Co. offers complimentary ocular visits and cost estimates as part of our services.

Important Notice: Orders placed, based on this quotation will not be considered a binding agreement with our company until it has been signed and confirmed.

Price Validity

  • Total Contract Price Quoted is valid for 15 days from the date of receipt.

  • Price may change with 3-day notice

Payment Terms

Please keep in mind the following payment terms:

Downpayment: A non-refundable fifty percent (50%) deposit of the total contract value is required before project initiation.

Progress Payment: A forty percent (40%) payment is required upon project delivery.

Final Balance: The remaining ten percent (10%) is payable upon project completion and acceptance. 

Confidentiality

All information in the proposal and order details is confidential. Both parties agree to keep the information confidential.

The entire agreement between  Rocco Furnishing International Ltd. Co. and the client consists of the Terms and Conditions, as well as any addendum.

Order to-Delivery 

This outlines the estimated lead times for the production and delivery of our products.

Production

Production typically takes approximately 45-60* business days from the acceptance of finalized product specification(s) requirements and order confirmation.

Delivery and Installation

The final timeline will be determined by the product specification(s) and volume/quantity.

A detailed schedule of delivery and installation will be provided after order confirmation, considering factors such as production capacity, shipping, and location.

Important Notice: Any changes to specifications after order confirmation will affect the delivery date and/or price.

 Product Warranty - Contract Furniture

One-Year Limited Warranty

 Rocco Furnishing International Ltd. Co. offers a one-year warranty against defects in construction and workmanship from the date of product acceptance. This warranty pertains solely to the product itself.

Coverage:

Wood Components:

  •  Covers construction and workmanship.
  • Does not cover accidental damage, spills, or normal wear and tear (scratches, water damage, fading).
  • Due to the natural variations in wood, color, and grain patterns, we cannot guarantee an exact match.
  • Does not cover wood shrinkage or expansion caused by changes in humidity or temperature of the environment.

Metal Components:

  • Valid for one year from the date of turnover and acceptance.

  • Spare parts are entitled to free maintenance for 12 months.

  • Damage caused by misuse or abuse is not covered.

 Moving Parts:

This warranty exclusively covers defects and missing parts on all moving components for ROCCO’s Office Chairs, Auditorium Chairs, and Cinema Chairs. It does not cover wear and tear on upholstery, such as mesh, fabric, or genuine or synthetic leather.

  • Office Chairs: Includes gas lift, armrests, wheelbase, castor wheels, headrest, and screws.
  • Auditorium Chairs: Includes springs, chair tablet, and other chair accessories as per the contract.
  • Cinema chairs: Include springs, cup holders, and other chair accessories as per the contract.

Transferability

The warranty is exclusively applicable to the original purchaser. Subsequent owners of Rocco Furnishing International Ltd. Co. will receive the product "as is." Attempting to transfer the warranty against this clause will render it void.

Disclaimer:

The purchaser is responsible for all shipping costs to and from Rocco Furnishing International Ltd. Co. for warranty repairs. The repaired or replaced product will be returned to the purchaser at their expense. Claims for repaired or replaced items are covered for the remainder of the original warranty period only.  Rocco Furnishing International Ltd. Co. is not responsible for extended or additional warranties offered by retailers or third parties. Under no circumstances shall  Rocco Furnishing International Ltd. Co. be liable for consequential or incidental damages, such as loss or inconvenience.

 After-Sales Support

Rocco Furnishing International Ltd. Co. offers comprehensive repair services beyond the warranty period. Contact our customer care for details.

 Governing Law

These Terms of Service are governed by the laws of the Philippines.

 Changes to Terms

 You can access the most recent version of the Terms of Service on this page whenever you desire.

We maintain the exclusive right to revise, alter, or replace any aspect of these Terms of Service at our sole discretion by posting updates and modifications on our website. It is imperative that you proactively monitor our website for any changes. Failure to do so does not exempt you from the consequences of any alterations. Your continued utilization of or access to our website or the Service after the publication of any amendments to these Terms of Service unequivocally indicates your acceptance of those revisions.

 Contact Information

For existing clients, please contact your assigned technical and sales specialist for inquiries. You can also reach out to  Rocco Furnishing International Ltd. Co. via email at hello@rocco.ph or visit our head office located at 233 Sumulong Highway, Barangay Mambugan, Antipolo City, Rizal 1870.